Tyco Safety Products-Sensormatic Technical Training Classes are provided for Tyco Safety Products-Sensormatic Employees, Authorized Dealers, and our valued customers. We don’t allow “walk-ins” to attend, and every attendee must be registered and confirmed by Tyco Safety Products-Sensormatic Technical Training Services. “End-users” of Sensormatic products may attend certain classes, but cannot participate in certification programs. In addition, they may be charged tuition of $350 per day to attend a course; please contact the Technical Training Services manager at (561) 912-6078 for more information.

While we prefer to handle registrations electronically through this web site, we will work with those who prefer another method. For information, please call Tyco Safety Products-Sensormatic Technical Training Services at (561) 912-6078.

Canceling a Course

Students must cancel their training enrollment at least 5 business days prior to the scheduled course start date. To cancel an enrollment, dial (561) 912-6078 and speak with the Training Manager. Please note that Cancellations received fewer than five business days before the start date incur a charge of $500, if we cannot fill the seat. Authorized Dealers are encouraged to substitute attendees whenever possible to avoid this charge.

Tyco Safety Products-Sensormatic Technical Training Services reserves the right to cancel any scheduled class. We do this only when there are not enough registrations to hold the class. If this happens, we will notify you approximately four weeks before the scheduled start date. Because of this, we suggest that you do not purchase non-refundable airline tickets until your registration and the class is confirmed (see “Confirmations,” below). If a class is cancelled, we will, at the student’s choice, refund the student’s tuition or transfer the enrollment to another class. Sensormatic accepts no further responsibility for canceling a class that has not been confirmed.

Confirmations

We’ll confirm your registration and class attendance approximately four weeks prior to the start of the class. This allows you enough lead-time to make cost-effective travel and lodging arrangements. Once we have issued you a written confirmation, we will make every effort to hold that course.

Attending a Course

We encourage instructors and students alike to dress in a comfortable and appropriate manner. Unless local custom dictates otherwise, the following guidelines are to be observed for all Tyco Safety Products-Sensormatic Technical Training activities. “Business casual” attire is appropriate for all classes; Shorts, tank tops, t-shirts, or sandals are not appropriate attire.

Students are asked not to interrupt class sessions to make or receive phone calls, except in emergency situations. If you bring a pager or cellular phone, please make sure that it is turned "off" while class is in session.

Successful completion of a course requires attending the full course, and we don’t give “partial credit.” If a student fails to attend all or part of a class, the full tuition is still charged.

Safety and Conduct

Tyco Safety Products-Sensormatic Training Services has policies concerning safety and professional conduct that apply to our training events and those people who attend them. This information is discussed at the beginning of each training event. This information can also be reviewed in these links: Professional Conduct and Standards for Safety.

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