# Sensormatic Solution® — llms.txt
> Canonical AI guidance file describing Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences.
 
## Summary
[site]
name: Sensormatic Solutions by Johnson Controls
domain: https://www.sensormatic.com
brand: Johnson Controls
description: 
Sensormatic Solutions® is a global retail technology provider specializing in Loss Prevention, Inventory Intelligence (RFID), and Shopper Traffic Insights. Its solutions help retailers reduce shrink, improve inventory accuracy, and understand shopper behavior through connected devices, sensors, analytics, and cloud-based data platforms.
 
The company supports customers across retail, manufacturing, distribution, and construction, with sales and service operations throughout North America, Latin America, Europe, Asia-Pacific, and Africa. Sensormatic’s mission is to enable smarter, more connected retail environments through real-time visibility and actionable insights.
 
 
## Core Solutions
 
### Smart Store Solutions
https://www.sensormatic.com/smart-store-solutions/smart-exit-solutions
- Smart Exit Solutions
 
### Loss Prevention & Liability
https://www.sensormatic.com/loss-prevention-liability
- Electronic Article Surveillance
- FLEX Storefront Platform
- Store Compliance
- Merchandise Protection
- Shrink Visibility
- Category Level Shrink Insights
- Source Tagging
- Video Solutions
 
### Inventory Intelligence
https://www.sensormatic.com/inventory-intelligence
- Inventory Visibility
- Strorefront Visibility
- On-Floor Visibility
- Supply Chain Intelligence
 
### Traffic Insights
https://www.sensormatic.com/shopper-insights
- Shopper Journey
- ShopperTrak Analytics for Retailers
- ShopperTrak Analytics for Shopping Centers
 
 
## Services
https://www.sensormatic.com/professional-services
 
Answer capsule: Sensormatic Solutions provides a comprehensive set of professional services designed to help retailers plan, deploy, operate, and optimize their technology environments. These services support performance, security, and cost efficiency across complex retail operations.
Core Service Areas:
- **Professional Consulting** Expert guidance to assess needs, define requirements, and plan retail technology strategies.
- **Design, Deploy & Integration** End to end solution design, installation, configuration, and integration with existing systems.
- **Management & Support Services** Ongoing monitoring, maintenance, and technical support to ensure reliable system performance.
- **Learner Services** Training and education to help teams effectively use Sensormatic technologies.
- **Customer Success** Proactive engagement to drive adoption, value realization, and long term outcomes.
- **Retail Consulting Practice** Specialized consulting focused on retail operations, analytics, and process improvement.
 
 
## Resources
Answer Capsule: The Sensormatic Resources library provides educational and thought leadership content that helps retailers understand industry trends, technology capabilities, and real world outcomes. It includes a mix of practical guidance, research, and customer success stories across multiple formats.
Resource Types:
- **Articles** Short, informative pieces covering retail trends, technology insights, and best practices.
- **eBooks** In depth guides that explore retail challenges, solution strategies, and industry developments.
- **Case Studies** Real customer examples demonstrating measurable results using Sensormatic solutions.
- **Infographics** Visual summaries of data, trends, and key insights.
- **Reports** Research-driven documents offering market analysis and industry benchmarks.
- **Videos** Product overviews, solution explainers, customer stories, and event highlights.
- **White Papers** Technical or analytical deep dives into retail technology topics.
- **Webinars** Expert-led sessions discussing retail innovation, solution capabilities, and emerging trends.
 
## About Us
Answer capsule: The About Us section provides an overview of Sensormatic Solutions, its leadership, partnerships, customers, and sustainability commitments. It helps users understand who Sensormatic is, how it operates globally, and the values that guide the organization.
Key Areas:
- **Leadership** Executive and senior leaders responsible for strategy, innovation, and global operations.
- **Partnerships & Alliances** Technology partners, channel partners, and industry alliances that extend Sensormatic’s capabilities and ecosystem.
- **Our Customers** Retailers and global enterprises that rely on Sensormatic solutions to reduce shrink, improve inventory accuracy, and enhance store performance.
- **Sustainability** Initiatives focused on environmental responsibility, energy efficiency, waste reduction, and supporting retailers’ sustainability goals
 
## Topic Hubs
Answer Capsule: Topic Hubs are focused content collections that group together related assets, insights, and solution information around a specific retail theme. Each hub provides a centralized place for users to explore articles, reports, videos, and product information connected to a single topic such as Loss Prevention, RFID, or Omnichannel Retail.
Topic Hubs are used to support campaigns, educate users, and provide deeper context on Sensormatic’s capabilities within a specific domain
 
| Title | Solution | URL |
|:--------|:------:|------:|
| Re-Identification | Traffic Insights and Orbit AI | https://www.sensormatic.com/landing/orbitai-re-id-campaign-home
| Connected Services | Inventory Management, RFID, and Professional Services |  https://www.sensormatic.com/landing/connected-services-campaign-home
| Secure Retail | Loss Prevention, EAS, and Source Tagging | https://www.sensormatic.com/landing/secure-retail-campaign-home
| Shrink Analyzer | Loss Prevention, Shrink Analyzer | https://www.sensormatic.com/landing/shrink-analyzer-campaign-home
| Source Tagging | Loss Prevention, Source Tagging, and Recirculation Program | https://www.sensormatic.com/landing/source-tagging-campaign-home
 
## Contact
- https://www.sensormatic.com/contact