If you’re like most retailers, you probably source your inventory management system from one vendor and your video surveillance infrastructure from another, while your loss prevention tools and systems come from a variety of diverse providers. Of course, there are also the consultants and specialists who provide guidance on hardware and software procurement and implementation, business process improvement, training and everything else in between.

Each of those vendors represents a separate invoice, point of contact, contract and renewal schedule, not to mention their different processes, policies and working styles. With so much else to manage each and every day, trying to get maximum value out of each of these solutions and partnerships is harder than ever.

It shouldn’t really be this complicated, should it?

This is why we developed services that connect source to store. With services that connect, we are offering retailers the same Sensormatic Solutions hardware, software and professional services they have come to know and trust – all under one partner arrangement.

Imagine one point of contact, one contract and one renewal schedule, with integrations that are highly customisable and designed to accommodate your unique needs and existing technology.

It is an end-to-end services solution that provides best-in-class support for your ongoing digital transformation – and so much more.

If you already rely on Sensormatic’s industry-leading technology — or would like to — we’re making it even easier to gain access to the full suite of solutions and services we offer. With services that connect, you can bundle hardware solutions like Electronic Article Surveillance (EAS), Radio Frequency Identification (RFID), and more with the full range of services available through our Professional Services offering in a bundled model that’s customized for your needs, market, and budget.

Think of it like the invention of the supermarket: Where consumers once had to visit a butcher, a baker, a greengrocer, and a dry goods store to get their groceries, the arrival of supermarkets allowed them to get everything they needed under one roof — and to pay one bundled price at the end.

For almost 60 years, Sensormatic Solutions has delivered unparalleled retailer-specific services that start at the source and continue through the supply chain, right into your store. Now, we are making it easier than ever to get those same services and solutions that retailers have always relied on.

With services that connect, we can now offer retailers the same inventory management and loss prevention solutions, systems, software and professional services they have come to know and trust – now under a single arrangement.

That means your stores can benefit from the full range of our inventory management and loss prevention solutions, plus the expertise of our Professional Services, in a package that is easy to understand and even easier to pay for.

With one contract through services that connect, you will benefit from access to services and solutions at every stage of the supply chain, including:

• Labelling (printing, encoding)
• Hardware (RFID exit systems, infrastructure, tags and labels)
• Software subscriptions (TrueVUE Cloud, Shrink Analyzer)
• Best-in-class support and services to drive business results across the company:
  • Design, Deployment and Integration
  • Professional Consulting
  • Learner Services
  • Management and Support Services
  • Customer Success
  • Retail Consultancy

For retailers looking to integrate their systems, expand their RFID use cases beyond the store, move from a capital expenditure (CAPEX) model to an operational expenditure (OPEX) model or just supercharge their digital transformation, it is a powerful combination – that can deliver even more powerful results.

To explore how services that connect can deliver measurable value across the company and along the bottom line, let’s look at a couple of common scenarios:

Scenario 1: Considering RFID pilots and evaluating the integration of legacy systems

Many retailers today know they need to replace legacy systems with interconnected, interoperable RFID solutions. These retailers are often considering a range of RFID pilots in stores, distribution centres and throughout the supply chain, with the goal of finding systems that provide new levels of stock visibility and shrink reduction while eliminating shipping errors and even supply chain fraud.

But undertaking this journey without outside consultation can result in the procurement of systems that are not interoperable, are not optimised for the retailer's needs or do not deliver measurable value.

With services that connect, these retailers can benefit from expert guidance long before a pilot starts. Our Professional Services team can deploy a team of experienced retail consultants who will work alongside the retailer’s team to identify requirements and dependencies, make strategic recommendations for solutions to pilot and, ultimately, craft customised RFID solutions that transform legacy inventory management systems and processes to increase stock visibility and minimise the risk of errors and fraud.

Not only does services that connect save the retailer precious time and money by ensuring they pilot and implement the right systems, it can also streamline processes and help the retailer to avoid headaches by providing a centralised point of contact for everything from procurement to billing to service and support.

Scenario 2: Looking for tagging solutions for multiple product categories

When retailers have products across a variety of categories, they often need a variety of tagging solutions. Some of these products may require tags or labels that their current provider can tag at the source, but others may require assistants to tag them at the store. As a result, tags can be inconsistently or incorrectly applied, thus limiting inventory accuracy and hindering loss-prevention efforts – not to mention the hassle of dealing with multiple tagging solutions or tagging processes.

With services that connect, our team can help retailers to implement a robust source tagging programme that ensures merchandise in virtually every category is protected, tagged to meet loss-prevention best practices and brand guidelines and ready for the sales floor upon arrival. An effective source tagging programme can not only save the retailer time and money, it can also prevent theft, improve inventory accuracy and even free up assistants’ time, enabling them to focus on what matters most: the customers.

These are far from the only use cases in which retailers can see serious value from services that connect. No matter what your RFID needs may be, you will still benefit from a single provider of solutions and services covering all your inventory management and loss prevention needs.

Just imagine how you could benefit from having one supplier, one point of contact, one point of escalation and one set of invoices to manage. That means no more headaches from managing different vendors with different processes, different account managers, different procurement/renewal schedules and even different technology dependencies. We’ll make sure everything is interoperable and working smoothly – and when obstacles arise, you will have one point of contact who can help you to find a solution, no matter what the issue may be.

Plus, since all your solutions fall under the Sensormatic umbrella, billing is easier than ever. Instead of paying a fee for our guidance on top of the separate fees you pay for tags, loss prevention technologies and more, with services that connect you can access all the strategic support you need – when you need it – plus the hardware and software you rely on at a single price that is right for you.

It is an end-to-end solution that grows and scales as your needs evolve, and it is easier to take advantage of and simpler to pay for than ever before.

If you’re ready to learn more about how services that connect can empower your stores with industry-leading inventory management and loss prevention solutions, guidance from experienced retail consultants and streamlined billing and support, just get in touch. Our team is standing by to help you take the next step towards an RFID or traditional EAS ecosystem that is more effective – and much easier to pay for – today.