Boosting retail sales growth this year-end

The omnichannel customer experience

The peak shopping season of 2021 is upon us, and retailers are taking action with earlier-than-ever promotions, discounts and price-match guarantees. Analysts agree that customers are shopping earlier and want a seamless experience across all channels. Many retailers have already started amplifying customer interactions across touchpoints with relevant in-store only product offerings, events and online exclusives. The recruitment of seasonal assistants is a priority and strategic plans are set so that shopper expectations are met for Click & Collect and more.

Find out how you can gain a competitive advantage this year-end by:

  • tapping into data analytics
  • enhancing your store layout
  • ensuring assistants are prepared for the rush
  • having processes in place that help your customer experience and bottom line

Download now!

female pushing shopping cart with wrapped gifts through year-end holiday decorated retail store

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