Press Release

Sensormatic Solutions by Johnson Controls celebrates momentum in sustainable hard tag recirculation programme ahead of EuroShop 2023


  • Sensormatic Solutions is helping retailers towards more responsible operations and impactful sustainability programmes

view of retail sales rack and window with green foliage in the distance

NEUHAUSEN, Switzerland — 1 March 2023 — Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, is continuing its commitment to supporting a more responsible retail industry through its award-winning hard tag recirculation programme.

Since its inception in 2010, Sensormatic Solutions has shipped 16.5 billion hard tags, 13.7 billion of which have been recirculated. The programme offers retailers a low-cost hard tag security solution, providing the benefit of a source tag that is recirculated, recertified, and reusable. In addition to reducing plastic, the global scale of the programme, and Sensormatic Solutions' full control over recirculation, allows for strategic shipping and supply chain management to reduce greenhouse gas emissions as the tags are routed through the process.

“For retailers who want to move towards more responsible operations, the Sensormatic Solutions hard tag recirculation programme is one such option. That’s because it can help retailers enhance their sustainability programmes while reducing in-store labour costs, mitigating shrink, and improving operations,” said Subramanian Kunchithapatham, Chief Technology Officer at Sensormatic Solutions.

Sensormatic Solutions has a long history and commitment to sustainable retail, its solution suite of loss prevention and liability, inventory intelligence, shopper experience, and Sensormatic IQ operating platform can provide actionable insights that help retailers pursue cleaner, more responsible operations. Data from these systems can help curate efficient shopper journeys, reduce wasted trips, mitigate spoilage, design more efficient supply chains, and more.

“Sustainability is a core pillar of Sensormatic Solutions business,” Kunchithapatham continued. “We’ve spent countless hours developing technology that can reduce retailers’ environmental impact, and it’s encouraging to see the greater retail community embrace the pursuit alongside us.”

To learn more about how Sensormatic Solutions digital offerings can fast-forward retail’s sustainability journey, visit stand C01 in Hall 6 at the EuroShop Trade Fair, Düsseldorf, Germany between 26 February – 2 March 2023 and follow #Sensormatic on Twitter and LinkedIn. To request a booth tour or a meeting with an account manager, visit the Sensormatic Solutions EuroShop Page.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centres, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit for more information and follow @johnsoncontrols on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.


© 2023 Johnson Controls.  All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorised use is strictly prohibited.


Media Contacts

Katarzyna Breczko
Sensormatic Solutions by Johnson Controls
Work: +49 173 7070 562


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