S_Report

Boosting retail sales growth this festive season

The omnichannel customer experience

The peak shopping season of 2021 is upon us, and retailers are taking action with earlier-than-ever promotions, discounts and price-match guarantees. Analysts agree that customers are shopping earlier and want a seamless experience across all channels. Many retailers have already started amplifying customer interactions across touchpoints with relevant in-store only product offerings, events and online exclusives. The recruitment of seasonal assistants is a priority and strategic plans are set so that shopper expectations are met for Click & Collect and more.

Find out how you can gain a competitive advantage this Christmas by:

  • tapping into data analytics
  • enhancing your store layout
  • ensuring assistants are prepared for the rush
  • having processes in place that help your customer experience and bottom line

Download now!

one male and two female friends in holiday decorated shopping mall looking at retail purchases in shopping bags

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