Report
Boosting retail sales growth this festive season
The omnichannel customer experience
The peak shopping season of 2021 is upon us, and retailers are taking action with earlier-than-ever promotions, discounts and price-match guarantees. Analysts agree that customers are shopping earlier and want a seamless experience across all channels. Many retailers have already started amplifying customer interactions across touchpoints with relevant in-store only product offerings, events and online exclusives. The recruitment of seasonal assistants is a priority and strategic plans are set so that shopper expectations are met for Click & Collect and more.
Find out how you can gain a competitive advantage this Christmas by:
- tapping into data analytics
 - enhancing your store layout
 - ensuring assistants are prepared for the rush
 - having processes in place that help your customer experience and bottom line
 
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