Consumer expectations and shopping behaviours continued to shift throughout 2025, a year defined by sharp contrasts across the UK. Moments of national celebration sat alongside a slow economic recovery, ongoing cost of living pressures, industrial action, and heightened political scrutiny — all influencing how people felt, shopped, and spent.

Despite this challenging backdrop, the retail sector showed resilience. Retailers refined omnichannel strategies, strengthened supply chain agility, and invested in technologies that enhance efficiency and customer experience. Value, convenience, personalisation, and sustainability remained central to winning shopper loyalty.

Sensormatic Solutions analysed footfall trends, shopper sentiment, and wider market dynamics throughout the year.

The 2025 Retail Review explores:

• How economic and social pressures shaped footfall and shopping patterns in the UK, Europe, and globally
• Key insights from our longitudinal shopper sentiment studies (2019–2025)
• Expert perspectives on the trends set to influence retail in the year ahead
• A spotlight on developments within the UK Health & Beauty sector
• And more

Download your copy today and uncover the forces shaping UK retail in 2025.