Press Release

Sensormatic Solutions presents vision to redefine retail at inaugural edition of NRF Europe 2025

  • Sensormatic Solutions to showcase an array of artificial intelligence (AI) and machine-learning-enabled solutions at NRF Europe
  • Stand will feature demos of the organisation’s newest solutions and opportunities to learn about recent collaborations with retailers and technology providers

visitors and employees at the sensormatic solutions retail industry tradeshow booth

Paris, France, Sep. 2, 2025Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), will be exhibiting at the inaugural edition of NRF Europe 2025 to showcase its most recent innovations - like its award winning Shrink Analyzer, cutting-edge Re-identification (Re-ID) capabilities - alongside a new range of RF antennas and third-party solutions that are now available as part of its ecosystem of retail solutions and services.

“Sensormatic Solutions has always been committed to working in close collaboration with retailers and technology partners to ensure we’re doing all we can to address the industry’s most pressing challenges,” said Tony D’Onofrio, president of Sensormatic Solutions. “The solutions on display at NRF Europe 2025 are a testament to that commitment. From our collaborations with retail brands to our work with organisations developing cutting-edge technologies, like Solink's cloud video security and analytics platform, we’re giving businesses the tools they need to redefine retail today and beyond.”

Sensormatic Solutions stand will include demos of its industry-leading solutions and deep dives into recent collaborations designed to help retailers improve customer experiences by:

  • Strengthening their loss prevention (LP) programs. To protect against organised retail crime activity, retailers must first understand it. Get a first-hand look how Sensormatic Solutions continues to improve the capabilities of its market-leading cloud-based, loss prevention (LP) application, Shrink Analyzer. The application’s recent development efforts enhance internal theft analysis, using machine learning (ML) to continuously help improve loss event identification accuracy, accelerate evidence-building processes to aid in prosecution and support early detection and remediation.
  • Enhanced retail traffic analytics with Re-ID technology and advanced deep learning AI capabilities. New people-counting devices enabled with Re-Identification (Re-ID) utilise advanced deep learning and artificial intelligence (AI) capabilities designed to provide powerful insights into shopper demographics, abandonment rates, shopper-only conversion rates, dwell times, and previously unseen movement patterns - giving businesses the data they need to help drive impactful outcomes. By integrating advanced algorithms into market-leading traffic counting devices, Sensormatic Solutions is again opening a range of new possibilities for its retail customers - all in one device.
  • All-inclusive solutions and services that connect source to store. The new model connects operations from source to store for enhanced merchandise visibility throughout the supply chain, with the flexibility to adapt to retailer-specific needs and product categories. This bundled offering brings together Sensormatic Solutions established source-tagging model; labeling, printing and encoding practices; radio-frequency identification (RFID) hardware; TrueVUE Cloud software; and professional services to help retailers increase revenue, optimise labour, minimise total retail loss, gain item-level inventory visibility and enhance the brand experience.
  • Improving safety and security. Adding context to video security footage is the key to helping retailers identify and respond to threats like break-ins, theft, and safety hazards. Learn how Solink's video security and analytics platform combines video, AI, and data to provide real-time notifications of suspicious activity, streamline investigations, and improve relationships with law enforcement — empowering retailers to identify and mitigate risks faster and with less manual work.

To learn more about Sensormatic Solutions latest innovations, visit Stand E124 in Hall 6 between 16 - 18 September 2025 at Paris Expo Porte de Versailles. To request meeting with our experts visit Sensormatic Solutions scheduling page.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centres, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information and follow @johnsoncontrols on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, X, and our YouTube channel.

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© 2025 Johnson Controls. All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorized use is strictly prohibited.

Media Contacts

Katarzyna Breczko
Sensormatic Solutions by Johnson Controls
Work: +49 173 7070 562 (CET)
katarzyna.breczko@jci.com

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