End of Support Notices
For Sensormatic Solutions Customers and PartnersSensormatic Solutions prioritizes lifecycle management throughout the life of our products. The notices below identify products that have reached, or are approaching, End-of-Support (EOS) along with recommended actions.
- What EOS means: When a product reaches EOS, Sensormatic Solutions no longer provides software development or security patching for that product. No further feature development, maintenance updates, or cybersecurity fixes are issued for it.
- Field service can continue: End-of-Support is a software development and security milestone. Our field technicians can continue to service, maintain, and repair installed equipment under standard professional service agreements, even where the product itself is EOS and no longer receiving software or security updates.
- We strongly recommend upgrading: Because EOS products no longer receive security patches, Sensormatic Solutions strongly encourages customers to upgrade to our latest offerings to benefit from the most current security updates, patches, and functionality. For products nearing EOS, please review the migration options and timelines below and contact us for assistance in planning a seamless transition.
- Relationship to End-of-Life and other designations: Every product listed below, even if documentation uses other lifecycle designations such as end of life or end of sales, should be treated as EOS and as no longer receiving development or security patching.
Below you will find a list of Sensormatic Solutions products that have been designated as End-of-Support. Click on the column headers to sort.
| Product | Product Type | Key Product Codes | EoS Date | Bulletin |
|---|---|---|---|---|
| ZBAMB9010-IPS Deactivator Controller | Hardware | ZBAMB9010-IPS | 2027-05-14 | EOL-HW-Y2025M4D3-R1 |
| Zebra TC21 | Hardware | TC21, TC26 | 2025-09-30 | EOL-HW-Y2025M4D1-R0 |
| Unitech EA630 Plus | Hardware | EA630Plus, RG630 | 2025-02-28 | EOL-HW-Y2025M4D25-R0 |
| TVC Shipment Callback APIs | Software | 2025-09-30 | EOL-SW-Y2025M3D31-R0 | |
| Ranger ZKRANGER-3 | Hardware | ZKRANGER-3 | 2027-06-30 | EOL-HW-Y2025M5D8-R0 |
| Sensormatic Synergy Media Display | Hardware | LS478A1-JCNP-CG, LS478A1-JCNP-CC, 88A4801 | 2025-07-15 | EOL-HW-Y2025M5D12-R0 |
| Zebra RFD8500 | Hardware | RFD8500 | 2024-12-29 | EOL-HW-Y2024M11D29-R0 |
| Zebra TC52AX | Hardware | TC52AX | 2026-06-30 | EOL-HW-Y2025M6D30-R0 |
| Synergy Dual Tech Pedestal System | Hardware | 2027-10-10 | EOL-HW-Y2025M7D10-R0 | |
| Synergy RFID Only Pedestal System | Hardware | 2027-10-11 | EOL-HW-Y2025M7D11-R0 | |
| RFID only Synergy | Hardware | 2027-10-11 | EOL-HW-Y2025M7D11-R0 | |
| ZPS-PEDCAM Illustra Pro | Hardware | ZPS-CAMERA-CG, ZPS-CAMERA-CH | 2027-03-31 | EOL-HW-Y2026M3D10-R0 |
| Rmoni NV Sensors | Hardware | RMZ1214E11-NT1, RMZ1214E11-NT3, RMZ1214E20, RMZ1214E61-DS1, RMZ1214R10-EU, RMZ1214R10-UK, RMZ1216C20-EU, RMZ1216C20-UK, RMZ1218C10-EU, RMZ1218C10-UK, RMZ1218C10-US, RMZ1218C40-EU, RMZ1218C40-UK, RMZ-2214-M50, RMZ-3214-M50 | 2026-01-31 | EOL-HW-Y2025M7D31-R0 |
| ZSSB-E1180-ALCG | Hardware | ZSSB-E1180-ALCG | 2025-07-29 | EOL-HW-Y2025M7D29-R0 |
| TVC Xamarin Mobile | Software | 2025-12-31 | EOL-SW-Y2025M8D1-R0 | |
| ZS1146 Ultra 1.5m ABS Pedestal | Hardware | ZS1146 | 2027-12-01 | EOL-HW-Y2025M9D1-R1 |
| ZS1145 Ultra 1.8m ABS Pedestal | Hardware | ZS1145 | 2027-12-01 | EOL-HW-Y2025M9D1-R1 |
| ZS1014 Ultra Post Self-Contained Pedestal | Hardware | ZS1014 | 2027-12-01 | EOL-HW-Y2025M9D1-R1 |
| ZBAMB5295A DIP COIL ANTENNA KIT - Deactivator | Hardware | ZBAMB5295, ZBAMB5295A | 2027-10-30 | EOL-HW-Y2025M9D8-R0 |
| ZBAMB5470A KIT, DIP COIL ANT. AMB-5470 - Deactivator | Hardware | ZBAMB5470, ZBAMB5470A, ZBAMB5470-B | 2027-09-30 | EOL-HW-Y2025M9D8-R0 |
| Apigee-X EOL | Software | 2025-11-12 | EOL-SW-Y2025M9D9-R0 | |
| ZBAMB5120 | Hardware | ZBAMB5120, ZBAMB5120A | 2027-11-30 | EOL-HW-Y2025M10D17-R0 |
| ZBAMB5194 | Hardware | ZBAMB5194, ZBAMB5194L | 2027-11-30 | EOL-HW-Y2025M10D17-R1 |
| ZBAMB5190A | Hardware | ZBAMB5190, ZBAMB5190A | 2027-11-30 | EOL-HW-Y2025M10D17-R0 |
| EOL-Shrink Visibility Add-Ons | Software | TVC-EXS-AD-MO, TVC-SVA-AD-MO, TVC-EV-AD-MO | 2026-06-30 | EOL-SW-Y2025M11D14-R0 |
| TrueVUE Cloud Express Subscription | Software | 2025-12-18 | EOL-SW-Y2025M12D18-R0 | |
| ZS1175 | Hardware | ZS1175CG, ZS1175CH,ZPSS-IC2-4M,ZPSS-IC2-12M,ZPSS-IC2-15M | 2028-04-30 | EOL-HW-Y2026M1D27-R0 |
| ZSSB-E1180-SCG | Hardware | ZSSB-E1180-SCG | 2026-02-16 | EOL-HW-Y2026M2D16-R0 |
| TrueVUE Cloud Subscriptions | Software | TVC-PRM-DIR-MO, TVC-ULT-DIR-MO, TVC-SC-BASE | 2026-03-31 | EOL-SW-Y2026M3D27-R1 |
| Ultra Exit Dual Technology Pedestal - R705 Based | Hardware | XX-IUE-XX-XX-XX part numbers | 2028-07-10 | EOL-HW-Y2026M4D10-R0 |
| End of Life Notification for Super Tag Detacher Platform | Hardware | MKAMK-1000, MKAMK-1010, IDKM-1000, IDKM-1010, MK225-1 | 2027-09-30 | EOL-HW-Y2026M5D22-R2 |
| ST600 & Orbit 5 | Hardware | H1001-5-21-Wht; H1105-WH/BLK-V; H17200 | 2027-03-01 | EOL-HW-Y2025M12D19-R0 |
| Brickstream 2300 & 2310 | Hardware | BIC-2300; BIC-2310 | 2028-12-31 | EOL-HW-Y2026M3D10-R0 |
| Shopper Views and Demographics (VSBLTY) | Hardware | IDVAVBDCLIC; 02373-001; 4ZF0W90176; IMBVR12 | 2026-03-31 | EOL-HW-Y2026M3D31-R0 |
| ZS1014 | Hardware | ZS1014 | 2026-09-01 | EOL-HW-Y2026M4D20-R0 |
| ZS1145 | Hardware | 2027-09-01 | EOL-HW-Y2026M4D20-R0 | |
| ZS1146 | Hardware | 2027-09-01 | EOL-HW-Y2026M4D20-R0 | |
| ZS1156 | Hardware | 2027-09-01 | EOL-HW-Y2026M4D20-R0 | |
| Selected IoT System & Hardware Parts | Hardware | Various | 2026-06-18 | EOL-HW-Y2026M5D19-R0 |
| Selected Merchandise Protection (Hard Tags and Labels) | Tags & Labels | 2026-06-18 | EOL-TL-Y2026M5D19-R0 | |
| Selected 3pp Video Product | Hardware | 2026-06-18 | EOL-HW-Y2026M5D19-R0 | |
| RFID only Doormax | Hardware | IDS1167-XX-XX-XX configured codes and XX-1167X-X-XX Panel numbers | 2027-09-05 | EOL-HW-Y2026M6D5-R0 |
| RAKO RF SMaaS Support | Software | SM-RDC-EXIT-RF | 2026-09-30 | EOL-SW-Y2026M5D22-R0 |
| Irisys Vector Traffic Counter, Employee Exclusion and Irisys Estate Manager | Hardware | 3P-IRC6637-AW, 3P-IRC6637-CAW, IWC6205-50, IWC6205-500 | 2026-03-31 | EOL-HW-Y2026M5D29-R0 |
| ZESP-NETWRK | Hardware | ZESP-NETWRK | 2026-06-11 | EOL-HW-Y2026M6D8-R0 |
| xSpan 360 EU | Hardware | IDE-IPJ-REV-R6-2, IDE-IPJ-360-R6-2, IPJ-REV-R660-EU11M1 | 2027-06-12 | EOL-HW-Y2026M6D12-R0 |
| LDM & Ultralink SMaaS Support | Software | 2026-09-11 | EOL-SW-Y2026M6D17-R0 | |
| Global EOL Notification - Phase 2 Selected Merchandise Protection Solutions | Tags & Labels | 2026-07-20 | EOL-TL-Y2026M6D18-R0 | |
| Selected IoT System & Hardware Parts | Hardware | 2026-07-20 | EOL-HW-Y2026M6D18-R0 | |
| Synergy Dual Tech Assembly | Hardware | 2027-08-31 | EOL-HW-Y2026M6D18-R0 | |
| SNC1 SMaaS Support | Software | 2026-09-11 | EOL-SW-Y2026M6D26-R0 | |
| SMaaS Subscriptions Product Codes | Software | SM-RDC-AMG , SM-RDC-VIDEO, SM-REP-VIDEO, SM-REP-ANOM, SM-REP-ORC | 2026-07-31 | EOL-SW-Y2026M7D10-R0 |
| Accelerated 3rd Party Video Product - NA | Hardware | 2026-08-14 | EOL-HW-Y2026M8D7-R0 | |
| Accelerated 3rd Party Video Product - Canada | Hardware | 2026-08-14 | EOL-HW-Y2026M8D7-R0 | |
| Shoppertrak Analytics On Premise | Software | 2026-09-30 | EOL-SW-Y2026M8D14-R0 | |
| Ultra Exit Pedestal System | Hardware | [E2-IUE-UN-LT-LG UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Grey (E2); E2-IUE-UN-RT-LG UltraExit Antenna RFID Upgrade Kit, Right Side Detection, Grey (E2); E1-IUE-UN-RT-LG UltraExit Antenna RFID Upgrade Kit, Right Side Detection, Grey (E1); E2-IUE-BI-CH UltraExit Antenna RFID Upgrade Kit, Bi Directional, Charcoal (E2); E1-IUE-UN-LT-LG UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Grey (E1); E2-IUE-BI-LG UltraExit Antenna RFID Upgrade Kit, Bi Directional, Grey (E2); E2-IUE-UN-LT-CH UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Charcoal (E2); E2-IUE-UN-RT-CH UltraExit Antenna RFID Upgrade Kit, Right Side Detection, Charcoal (E2); E2-IUE-UN-LT-CC IUE UP, IMPJ, UNI-LT, CC, E2; E2-IUE-UN-RT-CC IUE UP, IMPJ, UNI-RT, CC, E2; E2-IUE-AC-UN-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, ACRYLIC, UNI, CHARCOAL, EU2; E1-IUE-BI-LG UltraExit Antenna RFID Upgrade Kit, Bi Directional, Grey (E1); E2-IUE-AC-UN-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, ACRYLIC, UNI, LIGHT GREY, EU2; E1-IUE-AC-UN-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, ACRYLIC, UNI, CHARCOAL, EU1; E1-IUE-UN-RT-CH UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Charcoal (E1); E1-IUE-UN-LT-CH UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Charcoal (E1); E1-IUE-AC-UN-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, ACRYLIC, UNI, LIGHT GREY, EU1; E1-IUE-UN-LT-CC IUE UP, IMPJ, UNI-LT, CC, E1; E1-IUE-UN-RT-CC IUE UP, IMPJ, UNI-RT, CC, E1; NA-IUE-UN-LT-LG UltraExit Antenna RFID Upgrade Kit, Left Side Detection, Grey (NA); NA-IUE-AC-UN-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, ACRYLIC, UNI, LIGHT GREY, NA/FCC; NA-IUE-UN-RT-LG UltraExit Antenna RFID Upgrade Kit, Right Side Detection, Grey (NA); NA-IUE-BI-LG UltraExit Antenna RFID Upgrade Kit, Bi Directional, Grey (NA);] LIGHT GREY OPTIONS [NA-IUE-UN-LT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, LIGHT GREY, NA/FCC; NA-IUE-UN-RT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, LIGHT GREY, NA/FCC; NA-IUE-BI-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , LIGHT GREY, NA/FCC; E1-IUE-UN-LT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, LIGHT GREY, EU1; E1-IUE-UN-RT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, LIGHT GREY, EU1; E1-IUE-BI-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , LIGHT GREY, EU1; E2-IUE-UN-LT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, LIGHT GREY, EU2; E2-IUE-UN-RT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, LIGHT GREY, EU2; E2-IUE-BI-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , LIGHT GREY, EU2; JP-IUE-UN-LT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, LIGHT GREY, JAPAN; JP-IUE-UN-RT-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, LIGHT GREY, JAPAN; JP-IUE-BI-LG ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , LIGHT GREY, JAPAN;] CHARCOAL OPTIONS [NA-IUE-UN-LT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, NA/FCC; NA-IUE-UN-RT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, NA/FCC; NA-IUE-BI-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , CHARCOAL, NA/FCC; E1-IUE-UN-LT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, EU1; E1-IUE-UN-RT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, EU1; E1-IUE-BI-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , CHARCOAL, EU1; E2-IUE-UN-LT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, EU2; E2-IUE-UN-RT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, EU2; E2-IUE-UN-RT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, EU2; NA-IUE-UN-LT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, CHARCOAL BASE, NA/FCC; NA-IUE-UN-RT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL,CHARCOAL BASE, NA/FCC; NA-IUE-BI-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , CHARCOAL,CHARCOAL BASE, NA/FCC; E1-IUE-UN-LT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, CHARCOAL BASE, EU1; E1-IUE-UN-RT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, CHARCOAL BASE, EU1; E1-IUE-BI-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , CHARCOAL, CHARCOAL BASE, EU1; E2-IUE-UN-LT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, CHARCOAL BASE, EU2; E2-IUE-UN-RT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, CHARCOAL BASE, EU2; E2-IUE-UN-RT-CC ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, CHARCOAL BASE, EU2; JP-IUE-UN-LT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, LEFT, CHARCOAL, JAPAN; JP-IUE-UN-RT-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, UNI, RIGHT, CHARCOAL, JAPAN; JP-IUE-BI-CH ULTRA EXIT RFID IMPINJ UPGRADE KIT, BI , CHARCOAL, JAPAN; EACH PEDESTAL KIT EXCEPT -CC INCLUDES (do not order): ZPUE-BASE3-R705 ULTRA EXIT STAINLESS STEEL BASE COVERS;] | 2028-07-10 | EOL_HW-Y2026M4D10-R0 |
| TrueVUE Enterprise Software | Software | Full Product Line (Version 8.x): Enterprise Manager, Site Manager, Essentials, Essentials Mobile, Essentials Reports, Enterprise Device Manager, Commissioning, Internal Software, Bundles | 2025-03-31 | EOL-SW-Y2024M10D18-R0 |
| Digital Food Safety (now Compliance Manager): Cloud Connector 4G US | Hardware | 101887-1 | 2026-02-27 | EOL-HW-Y2024M4D15-R0 |
| Digital Food Safety (now Compliance Manager): Cloud Connector 4G EU | Hardware | 101741-0, 101742-0 | 2026-02-27 | EOL-HW-Y2024M4D15-R0 |
| Zebra TC52 | Hardware | Zebra TC52-ZB-TC52-TOUCH PC, TC520K-1PEZU4P-A6, SAC-TC51-4SCHG, Z1AS-TC52XX-3C03, ZB-TC52-EX MAINT | 2025-06-30 | EOL-HW-Y2024M12D12-R0 |
| Zebra TC52AX | Hardware | Zebra TC52AX-TC520L-1YFMU7P-N, TC520L-1YLMU7P-N, TC520L-1YLMU7T-N, TC52-1YFMU7T-NA, TC52-1YLMU7P-A6, TC52-1YLMU7T-A6, TC520L-1YFMU7P-N | 2026-06-30 | EOL-HW-Y2025M6D30-R0 |