Renner Case Study

More than 500 million products sold by the retailer have radio frequency identification (RFID)

Summary

Industry: Fashion Retailing

Solutions: RFID (Radio Frequency Identification)

Benefits:

  • Inventory accuracy
  • Increased sales on digital platforms
  • Speed and ease of inventory maintenance
  • Self-checkout is more efficient

About Renner

Renner is the largest fashion retailer in Brazil in terms of revenue. The company is connected with its customers through digital channels and more than 400 physical stores in Brazil (with a presence in all of the country’s five regions), Argentina and Uruguay.

The Challenge

Increase data quality, reduce out-of-stocks and improve stock visibility to help drive online sales.

The Project

Sensormatic Solutions’ Inventory Intelligence portfolio of technology began rolling out at Renner in 2019. By the end of 2021, RFID labels and tags were on all items in the retailer’s stores. Today, more than 500 million products sold by Renner utilise radio frequency identification technology, with more than 4 million readings performed daily.

Renner is currently expanding the number of self-checkout terminals featuring RFID technology. In 2022, the number of stores with self-checkout jumped from 13 to 133, reaching a total of 437 self-service points. This year, the forecast is for another 90 new terminals.

The Solution

Take stock with a high level of accuracy, increasing top line revenue/sales, improving stock turnover and providing a single view of all available stock, down to the last unit for the digital store.

Through electronic tags, accessible by electromagnetic signal, each item can be uniquely identified at SKU level, providing real-time insights on product stock and allowing for more effective and efficient inventory management.

‘With this implementation, Renner, working in alliance with Sensormatic, has become a pioneer in the development and implementation of RFID technology innovation, managing to incorporate different functionalities in a single tag and bringing various benefits to the company, our customers and our suppliers.’

– Risk director of Renner, Alexandre Ribeiro

Results

  • Out-of-stock rate was reduced by 87%.
  • Inventory accuracy increased by 64%.
  • Improved data precision made it possible to know in detail the movement of items within the store, providing information such as which items were taken to the fitting room and which were not chosen by the customers.
  • Enhanced stock visibility with integration between physical and online channels, strengthening Renner’s omnichannel strategy.
  • Today Renner has the ability to take stock on a monthly basis – previously only possible once a year – as the process now takes just a few hours.
  • More efficient checkout process; simultaneous reading of all purchase items allows for quicker product scanning, payment, deactivation of alarm tags and receipt delivery.

Click here to download a copy of the Renner case study

Recognition

Renner’s project implementing Sensormatic Solutions’ inventory intelligence solution won the 2023 RFID Journal Awards’ ‘Best Retail RFID Implementation’ title. Previously, the partnership had already won the ABRAPPE 2022 award in the Magazine/Fashion and Super Prêmio categories, which designates the best case of the year.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centres, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information and follow @johnsoncontrols on social platforms.

About Sensormatic Solutions

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry’s fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail’s future. Please visit Sensormatic Solutions or follow us on LinkedIn, X, and our YouTube channel.

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