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Brand Vitality Meter
Drive Exceptional Customer Experiences and Selling EffectivenessEvaluate Customer Satisfaction’s Influence on Key Performance Indicators
Brand Vitality Meter enables your stores to merge customer feedback data collected from HappyOrNot® Smiley Touch™, Smiley Terminals™ or Smiley Digital™ devices with Sensormatic Solutions’ metrics, empowering them to gather valuable insights on key performance indicators. This holistic approach allows your stores to comprehend the impact of customer satisfaction scores on crucial metrics such as sales, conversion rate, and average transaction size. Through this comprehensive understanding, managers can make informed decisions that optimize business operations and enhance their overall performance.
Other Benefits
Know what shoppers think of your brand and store experience
Elevate the customer experience through better alignment of labor to traffic
Understand how customer satisfaction impacts the performance of the stores