Your Stores are Talking to You
Your stores really are talking to you. It's time to listen — and SMaaS can help. Watch the video to learn how SMaaS insights and analytics enables retailers to discover what their stores have to say.
Use Analytics to Effectively Manage Shrink
Shrink is a persistent and costly challenge that retailers need to do all they can to mitigate. We can help. SMaaS enhances retail loss prevention efforts by making sense of critical data to identify problems — and their root causes — across the enterprise. Through the use of geo-mapping, SMaaS works to uncover possible organized retail crime (ORC) activity and loss patterns, even pinpointing where the next hotspot might be.
And because SMaaS provides an enterprise-wide view, retailers have the visibility necessary to home in on — and learn from — both good and bad store performance. These detailed capabilities makes it possible to both uncover training gaps that might be sabotaging your loss prevention efforts, as well as predict staffing needs for effective use of limited resources.
Improve EAS System Performance and Uptime
Imagine this: No more dedicating time and resources managing your EAS equipment. With SMaaS, that's the reality. The 24/7 real-time remote device management service SMaaS provides assurance that your equipment is online and functioning properly, resulting in improved uptime and fewer nuisance alarms.
And if issues do arise, our Remote Diagnostic Centers are at the ready to offer quick response, resolution, and remediation — allowing a transition from manual to automated equipment management process that may also help reduce the number of on-site service calls. Ultimately, by minimizing downtime and having more accurate diagnostics in real time, retailers can spend more energy on optimizing store performance and driving a better shopper experience.
Other benefits
Proactively monitor ORC activity and pinpoint where the next hotspot will be.
Easy-to-navigate, customizable dashboards make sense of the data for early identification of problem areas.
See the big picture and identify outliers and trouble spots that exist across your enterprise.
Strategically plan staffing to improve security and service, as well as on-shelf product availability and the shopper experience.
Remote diagnostics and troubleshooting capabilities quickly identify and solve issues and reduce on-site service calls.
With remote management of EAS equipment, associates are free to focus on sales-enhancing activities.
View exacqVideo footage of alarm and ORC events captured from EAS directly from the SMaaS dashboard.
Enjoy easy access to SMaaS any time, any where, on any device.
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