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Press Release

Crocs Inc. Deploys ShopperTrak Managed Service

July 18, 2013

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Shopper counting company provides global reach, single solution

CHICAGO—(July 18, 2013)— Crocs Inc., a world leader in innovative casual footwear for men, women and children, is taking major strides to manage and harness its store analytics. The company selected ShopperTrak to provide retail traffic counting and analytics in locations worldwide.

ShopperTrak, the world’s largest counter of retail foot traffic, implemented its Managed Service for Crocs in November 2012, just in time to record shopper traffic during the busy holiday season. The shopper counting company rolled out its service – from hardware installation to ongoing maintenance – across more than 170 Crocs stores in just six weeks.

“Working with a vendor who can support our growth was important to us,” said Crocs Senior Director of Retail Operations Scott Landblom. “We like that ShopperTrak offers dedicated client support and didn’t have to hire an outside vendor for installation. We knew we were getting an all-inclusive solution.”

Singular Global Reach

Crocs has sold more than 200 million pairs of shoes in more than 350 stores worldwide. It needed a foot traffic data partner with a global reach, a consistent delivery model and centralized account management. ShopperTrak’s international presence – with more than 60,000 managed devices in 75 countries – made it uniquely able to serve as a single-source provider for Crocs. Additionally, the centralization of ShopperTrak’s deployment and management offered great value for the company, with no hidden costs from third-party vendors.

Crocs easily implemented ShopperTrak’s service into its own sales and labor IT infrastructure, consolidating access to the company’s key performance data and giving unprecedented visibility into specific factors that drive success.

“We evaluated multiple store analytics solutions and felt that ShopperTrak was the best fit for our needs, providing high-level accuracy and ability to scale across multiple regions,” said Landblom. “Crocs is a global operation and we require our partners to be global as well. ShopperTrak provided the best solution to fulfill this requirement.”

Crocs completed their global implementation of ShopperTrak’s Managed Service in late spring 2013 and are already in the process of integrating traffic data into their labor metrics to adjust personnel resources more effectively. The company also plans to pilot ShopperTrak’s in-store analytics services to evaluate the effectiveness of visual merchandising and perform detailed store comparisons.

“A sophisticated retailer like Crocs understands the value of data-driven traffic insights,” said ShopperTrak CEO Christopher Ainsley. “With our fully-managed solution, Crocs is able to focus on improving the shopping experience while ShopperTrak focuses on collecting and presenting critical data.”

About Crocs Inc.

Crocs, Inc. is a world leader in innovative casual footwear for men, women and children. Crocs offers several distinct shoe collections with more than 300 four-season footwear styles. All Crocs shoes feature Croslite material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking and odor-resistant qualities that Crocs fans know and love. Crocs fans “Get Crocs Comfort Inside” every pair of shoes, from the iconic clog to new sneakers, sandals, boots and heels. Since its inception in 2002, Crocs has sold more than 200 million pairs of shoes in more than 90 countries around the world. The brand celebrated reaching $1 billion in annual sales in 2011.

 

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®. For more information, visit www.johnsoncontrols.com or follow @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands. Please visit www.sensormatic.com or follow us on LinkedIn, Twitter, and our YouTube channel.
Jason Shockley
Sensormatic Solutions by Johnson Controls
Work: +1-561-912-6045
Jason.mathew.shockley@jci.com
Anne Lines
Matter on behalf of Tyco Retail Solutions
Work: +1-978-518-4512
JCIRetail@matternow.com
Ryan Nolan
Johnson Controls
Work: +1-414-524-6170
ryan.p.nolan@jci.com

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© 2019 Johnson Controls. All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorized use is strictly prohibited.

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