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Press Release

Retailers succeed with single smart sensor strategy for inventory management and loss prevention

January 13, 2019


Innovative Sensormatic RFID solution deployed with global fashion retailer

NEW YORK—(January 13, 2019)— Johnson Controls today announced the first customer deployment of its single smart sensor strategy, using the TrueVUE radio frequency identification (RFID)-enabled solution to manage inventory while also leveraging the technology for merchandise protection — traditionally accomplished by two different solutions with different sensors and data capture infrastructures. Sensormatic Solutions now supports a single smart sensor platform as part of its inventory intelligence portfolio to help retailers maintain inventory accuracy, on-floor availability, support omni-channel fulfillment and enhance merchandise protection. By combining insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale with smart offerings for frictionless shopper experiences.

A premier global fashion retailer with 250+ North American stores is one of the first Sensormatic Solutions customers to adopt this innovative smart sensor platform. As a retailer committed to delivering unique and engaging in-store customer experiences it’s critical to have a high level of accuracy and visibility into all merchandise styles, colors and sizes across the locations. The iconic retailer chose the TrueVUE solution to gain accurate and timely inventory and shrink visibility across their entire portfolio using a single smart label. With the fast turn in fashion, they need to keep floors stocked at all times to meet shopper demand, while accessing real-time insight into item location across the stores.

“Today’s influential global brands are looking for intelligent ways to help increase overall inventory productivity, maximize sales floor assortment and decrease losses due to theft and shrink. All of this leads to a better shopping experience for their customers,” said Brent Brown, vice president & general manager of Inventory Intelligence & IoT, Sensormatic Solutions. “In addition, they are looking for the incremental cost savings associated with migrating to a single smart sensor to support these strategic initiatives.”

Several other progressive apparel retailers have embraced this smart sensor strategy and are currently in the deployment phase. Sensormatic’s RFID-based TrueVUE Inventory Intelligence solution enables sales associates to know the exact number and location of items by style, size and color to ensure on-floor availability and timely sales floor replenishment. These solutions now also include the ability to know exactly what has been lost to help both minimize the problem and maximize on-floor availability. Having a consistently well-stocked merchandise presentation and a real-time view into inventory availability helps retailers keep pace with fashion trends and meet shopper needs.

For more information, please visit our press center at

Learn more about TrueVUE Inventory Intelligence, here, or come visit us at NRF 2019: Retail’s Big Show booth #1919, at Jacob K. Javits Convention Center in New York City from Jan.13-15.

About Johnson Controls

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit or follow @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is a global leader in enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic®, ShopperTrak® and TrueVUE brands. Please follow us on LinkedIn, Twitter, and our YouTube channel.

Kim Warne
Laura Peck
Anne Lines


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