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Press Release

Johnson Controls’ Sensormatic Solutions has expanded its offerings to help retailers protect its employees, customers and assets in brick-and-mortar store operations and warehouses amid the COVID-19 pandemic.

June 08, 2020


These new offerings are designed to help retailers to adhere to recommended store occupancy and social distancing guidelines during the current situation and in preparation for the reopening and recovery period.

The ShopperTrak Real-Time Occupancy solution helps merchants understand shopper density within a store. This in turn can help them optimize cleaning schedules for common facilities or high-touch areas, or better understand their staffing needs.

The company’s Thermal Imaging to Screen for Elevated Body Temperature provide thermal and color images of individuals or crowds entering the store. If the camera detects elevated temperatures above defined thresholds, a notification is sent to store or warehouse.

Consumer mobility data, developed in partnership with Unacast and complementary to ShopperTrak’s in-store Market Intelligence traffic benchmarking, helps retailers plan their store reopening and recovery strategies. Unacast’s opt-in, location-based data aims to provide insights to when and where retail will recover by understanding consumer mobility patterns and people’s comfort with public spaces.

A Social Distancing Scoreboard layers statistics related to new reported cases with changes in mobility and non-essential store visits, and provides daily community grades (A to F) to help retailers evaluate reopening individual store locations across their enterprise.

Sensormatic Solutions also provides CoronaGuard partition and containment solutions in areas requiring person-on-person interaction, such as point-of-sale, pharmacy counters and customer service windows, in collaboration with Polymershapes.


For more information and the full portfolio of current Sensormatic Solutions products and offerings in response to COVID-19, please visit Additional solutions are expected to be launched in the coming weeks as well.

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®. For more information, visit or follow @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.


© 2020 Johnson Controls.  All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorized use is strictly prohibited.

Gay A Gagliardi
Sensormatic Solutions by Johnson Controls
Work: +1 561-912-6750
Ryan Nolan
Johnson Controls
Work: +1-414-524-6170
Anne Lines
Matter on behalf of Sensormatic Solutions
Work: +1-978-518-4512


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