Press Release
Sensormatic Solutions RFID technology expertise transforms the shopper experience at 50 Decathlon stores in Brazil
- Tailored RFID integration ensures full visibility of inventory across the store and supply chain ensuring the right product is in the right place.
- RFID-enabled point-of-sale reduces self-checkout time for shoppers by up to 50%.
NEUHAUSEN, Switzerland, August 28, 2025 – Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), announced the successful architecture, integration and deployment of radio frequency identification (RFID) solutions across 50 Decathlon stores in Brazil. The technology is helping improve inventory management through the supply chain to the point-of-sale, aimed to ultimately enhancing the shopper experience and improving store operations.
RFID-enabled solutions that are designed to provide full visibility into inventory offer insights into the flow of merchandise, ensuring that products are available in the right place and at the right time, all the way to checkout. Sensormatic Solutions’ expertise in RFID retail solutions drove the development and deployment of Decathlon’s existing inventory management technologies to help create a fully RFID-enabled store, aligning with the retailer’s promise to exceed shopper’s expectations while optimizing their operations.
"In addition to improving operational efficiency, RFID technology has also resulted in significant gains in inventory management,” said Kaio Andrade, regional operations manager at Decathlon Brazil. “We saw a 3% increase in inventory accuracy and a 38% increase in counting productivity compared to the same period last year. The improved traceability of products has also proven fundamental in guaranteeing the company's rigorous quality standards.”
Part of the services that supported the architecture and integration of the RFID technology included rigorous testing, comprehensive staff training, and the installation of RFID-enabled readers and tags. Initial testing happened at Decathlon’s Paulista and Tambore locations in Sao Paulo, before expanding to include all 50 locations throughout Brazil. The following results were reported by Decathlon:
- 50% reduction in self-checkout times for shoppers.
- 100% of products read instantly and accurately when placed in self-checkout bin.
“We are proud to collaborate with retailers like Decathlon who embrace innovation to drive quality retail experiences,” said Luiz Sanchez, General Manager Retail in Brazil at Sensormatic Solutions. “By developing and rolling out impactful RFID-enabled solutions supported by our professional consulting services, Decathlon can leverage a data-driven and precise approach to strengthen its operations. Decathlon will also be able to drive more use cases, like autonomous fitting rooms, that are designed to create memorable moments for shoppers.”
To read the full Decathlon and Sensormatic Solutions case study, click here. For more information on Sensormatic Solutions complete set of services that connect source to store, visit Services that Connect Source to Store.
About Johnson Controls
At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information and follow @johnsoncontrols on social platforms.
About Sensormatic Solutions
Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry’s fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail’s future. Please visit Sensormatic Solutions or follow us on LinkedIn, X, and our YouTube channel.
About Decathlon
Decathlon is the world's largest multi-sport retailer. Aimed at beginners and top athletes, the brand is an innovative manufacturer of sporting goods for all abilities. With more than 100,000 employees and 1,700 stores worldwide, Decathlon and its teams have been working since 1976 to fulfill an ongoing ambition: to move people through the wonders of sport, to help them be healthier and happier in a sustainable future. In Brazil, Decathlon offers its own brands, as well as partnerships with major international brands, available in more than 50 stores with personalized service from its expert employees. Since 2013, the company has also been expanding its national operations through e-commerce. To find out more, visit the website or the exclusive sustainability website, or the brand's social media profiles: Instagram, TikTok, Facebook, YouTube, X (Twitter) and LinkedIn.
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Media Contacts
Jaclyn Messina Sensormatic Solutions by Johnson Controls Work: +1 561-235-6458 jaclyn.messina@jci.com |
Madison Southall Sensormatic Solutions by Johnson Controls Work: +1 215-869-6452 madison.southall@jci.com |
Grace Torrance Matter on behalf of Sensormatic Solutions Work: +1-978-518-4504 jciretail@matternow.com |
