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Services that Connect: Delivering Value from Source to Store — and Across the Enterprise

In previous articles, we’ve provided an overview of how services that connect source to store benefits retailers, and we’ve examined the ways that Sensormatic Solutions’ Design, Deploy, and Integration and Professional Consulting services can deliver value during digital transformations. But if you still can’t quite see the full picture, don’t worry. After all, services that connect may only require a single contract engagement, but it still provides end-to-end support and solutions across the retail enterprise.

With so many services and solutions at work at so many points throughout the retail ecosystem, let’s look at how services that connect can benefit retailers from the source to the store — and across the entire retail enterprise.

At the source

Your merchandise starts its lifecycle at the point of manufacture, and so do our services and solutions. That’s where our robust Source Tagging services come in, and that’s where the value of services that connect truly starts.

When retailers opt to tag their merchandise at the source — rather than waiting until it arrives at a store’s loading dock — they have the ability to ensure items are consistently tagged to meet loss-prevention best practices and brand guidelines. They can also trust that those items will arrive at the store ready for the sales floor. This frees associates from the burden of tagging items once they arrive, enabling them to focus on more value-adding activities like customer service.

But like the rest of the services and solutions contained within services that connect, the right Source Tagging program will offer options. In fact, Sensormatic Solutions offers retailers the ability to choose between a variety of Source Tagging solutions, many of which are powered by Radio Frequency Identification (RFID) or combined with EAS technology. These solutions include labeling (printing, encoding), as well as RFID tags, and software subscriptions (TrueVUE Cloud), meaning each retailer can choose the tagging solution that’s right for their business and their products.

Ultimately, retailers can trust that merchandise tagged at the source will arrive at the right place and at the right time — and with the right tags.

And when retailers leverage one of the Source Tagging solutions available through services that connect, they can rest assured that they’ll receive prompt, end-to-end support when obstacles arise or when changes need to be made.

Across the supply chain

Once products leave the manufacturer or distribution center, retailers often lose sight of where those products are and when they’ll arrive. For retailers still using legacy inventory management systems and processes, solving this problem and gaining visibility into the entire inventory journey can seem impossible — but that’s where our Professional Consulting service can really add value.

Leveraging decades of retail experience and deep expertise in solving difficult supply chain challenges, our consultants work closely with retailers to develop customized RFID solutions that transform those legacy systems and processes and unlock true inventory visibility.

This gives retailers better access to comprehensive merchandise flow data and enhances their ability to maintain control over shipping and inventory levels, which means they can reliably get the right products to the right locations without needing high levels of safety stock. The end result? Not only better inventory accuracy and easier inventory management, but fewer deliveries, greater profitability, and more sustainable retail operations.

At the store

The real test of any retail operation comes once products arrive at the store. And when retailers take advantage of the full range of services and solutions available through services that connect, they can rest assured that their products not only arrive when and where they’re needed, they can also trust that items are tagged consistently and correctly, making merchandise trackable within the store and even through the exit.

Meanwhile, customers can easily find what they’re looking for, make omnichannel purchases with confidence, and walk away having had a positive brand experience. Plus, loss prevention teams can operate more effectively, in large part because they now have a complete picture of what’s being taken, when it’s being taken, and from where.

Around the World

Retailers may be accustomed to procuring loss prevention solutions from one source and inventory management solutions from another. But relying on so many vendors also means managing multiple contracts and invoices, keeping track of a host of account managers and points of contact, and navigating an almost unlimited range of processes, policies, and technical dependencies.

But with services that connect, retailers can rely on Sensormatic Solutions to deliver a fully customized suite of solutions and support from one end of the retail ecosystem to the other. That means retailers can get their hardware, software, tags, labels, services, support, and even expert guidance from a single partner — and through a single contract. That’s one contract, one point of contact, and one point of escalation when challenges arise.

Leveraging one partner for all of these services and solutions also makes billing easier than ever. Instead of paying separate fees for tags, enabling technologies, and ongoing support, retailers can pay a single fee for the entire engagement. And when a retailer’s needs change, services that connect can grow and change with them.

It’s truly an end-to-end solution that grows and scales as retail needs evolve, and it’s easier to take advantage of and simpler to finance than ever.

Find out if services that connect is right for you

If you’re one of the countless retailers that already partners with Sensormatic Solutions, services that connect make it even easier to get more from your existing engagement. On the other hand, if you’re just starting your RFID journey — or if you’re evaluating new providers of loss prevention or inventory management solutions — services that connect can help you get all the services and solutions you need for retail success from a single partner.

To discover if services that connect is right for you, visit these additional resources today. Or, if you’re ready to find out more about how services that connect can help you optimize your operations, improve your profitability, and deliver superior customer experiences, just get in touch. Our team is standing by and ready to help you discover how a single customized engagement can transform your retail operations from source to store — and everywhere in between.

two retail store associates viewing store data on electronic devices

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