Press Release

The Sensormatic Solutions source tagging program empowers retailers—from food to fashion—to protect more than 70 billion items from shrink

August 15, 2019


  • Over 75 million meat products protected last year with an embedded microwave-safe label, helping retailers safeguard this top theft category
  • Nearly 13 billion security hard tags source applied on high theft apparel items, saving retailers millions of hours in tagging merchandise
  • Over 10 billion RFID-based hard tags source applied and recirculated, delivering secure item-level visibility for better inventory management

NEUHAUSEN, Switzerland – (August 15, 2019) – Johnson Controls today announced that Sensormatic Solutions, its leading global retail solutions portfolio, has surpassed 70 billion consumer products source-tagged to date, allowing retailers to protect today’s most sought after products, while boosting sales and profitability. As the largest source tagging program in the industry, Sensormatic Acousto-Magnetic (AM), Radio Frequency (RF) and RFID Electronic Article Surveillance (EAS) tags and labels help the world’s top retailers combat the emerging threats of theft in virtually every product category, while ensuring items arrive ready for immediate placement on the sales floor.

With retail shrink reaching an estimated $100 billion globally, loss prevention is essential. External theft and fraud, including organized retail crime (ORC), is the largest source of shrinkage accounting for 34% of global shrink.[1] Retailers are taking action against these rising threats by investing in EAS tags and labels to help reduce shrink of trendy items that are highly targeted, such as Cannabidiol (CBD) products, meat and seafood, and health and beauty care.

“Sensormatic Solutions recognizes the growing impact that ORC and other sources of shrink have on a retailer’s bottom-line,” said Bjoern Petersen, president, Sensormatic Solutions. “Our customers are leveraging our source tagging solutions to achieve significant reductions in targeted merchandise categories that suffered from high shrink. Retailers across the globe trust Sensormatic to provide quality products and services to increase product profitability, and we look forward to continue meeting the needs of the industry with our source tagging innovations.” 

The Sensormatic program encompasses source application of EAS one-time use labels and reusable hard tags. Today, the majority of Sensormatic labels are applied by product manufacturers or packaging companies at the source rather than in store. Source tagging enables retailers to drive sales as merchandise arrives “retail-ready" for immediate placement onto the sales floor. These ready-to-go products allow sales associates to focus on customers instead of the manual, in-store application of security tags, and to standardize product-level protection for a full array of categories. Additionally, Sensormatic recirculated RFID-enabled hard tags are gaining momentum with retailers as a cost effective and eco-friendly approach for deploying RFID-based inventory management programs for apparel.

By leveraging Sensormatic Solutions’ global presence, local expertise and data-driven Source Tagging as a Service (STaaS) program, retailers receive comprehensive merchandise protection and category management with measurable results. This Sensormatic-managed collaboration helps retailers drive sales up, shrink down and decrease labor costs.

For more information, visit Sensormatic Solutions.

[1] PlanetRetail RNG, 2018 Sensormatic Global Shrink Index


About Johnson Controls

Johnson Controls is a global leader creating a safe, comfortable and sustainable world. Our 105,000 employees create intelligent buildings, efficient energy solutions and integrated infrastructure that work seamlessly together to deliver on the promise of smart cities and communities in 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings. For more information, visit or follow @johnsoncontrols on Twitter.

About Sensormatic Solutions from Johnson Controls

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands. Please visit Sensormatic Solutions, or follow us on LinkedIn, Twitter, and our YouTube channel.

© 2019 Johnson Controls.  All Rights Reserved.  SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks.  Unauthorized use is strictly prohibited.


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