Press Release

Sensormatic Solutions by Johnson Controls shares annual North American holiday traffic analysis

January 04, 2023

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  • Sensormatic Solutions accurately predicted ten out of ten busiest days in the U.S. and four out of five in Canada
  • In-store visits during the 10 busiest days in the U.S. accounted for 36.9% of the season’s total brick-and-mortar traffic, up from 35.8% in 2021

female shopper dressed in warm clothes looking at reflection in holiday decorated retail store window

NEUHAUSEN, Switzerland—January 4, 2023—Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today released its annual in-store traffic recap for the U.S. and Canada’s 2022 holiday season. The organization’s analysis examined traffic during the six-week period from the Sunday before Thanksgiving Day, Nov. 20, 2022, through Saturday, Dec. 31, 2022. The annual recap is informed by retail traffic data analytics within the Sensormatic Solutions intelligent operating platform, Sensormatic IQ.

Sensormatic Solutions shopper traffic data showed that the predictions for the busiest days of the holiday shopping season aligned with stores’ actual peak traffic days. Based on historical data, Sensormatic predicted that the season’s 10 busiest shopping days in the U.S. would account for approximately 40% of all holiday traffic in the region. This was in line with actual performance, as in-person visits during the 10 busiest days accounted for 36.9% of all brick-and-mortar traffic.

Overall, 2022’s in-person traffic remained flat in the U.S. when compared to the same six-week period in 2021. This is in line with 2022’s overall traffic trends, as in-store visits were an average of -0.8%% from 2021.

“This year, Sensormatic Solutions models of the busiest days were based on analysis of historical data from 2016—the last time Christmas fell on a Sunday. The 2022 holiday season traffic was solid for brick-and-mortar retailers,” said Brian Field, global leader of retail consulting and analytics at Sensormatic Solutions. “Despite Black Friday promotions starting earlier, we saw a noticeable shift in shopping behavior that may have been the result of shoppers waiting to make purchases until the last two weeks of the holiday season and driving up the importance of Super Saturday (December 17).”

U.S. Results

Predicted 2022 Busiest Shopping Days in the U.S. included: Actual 2022 Busiest Shopping Days in the U.S. included:
  1. Friday, November 25 – Black Friday
  2. Friday, December 23 – Friday before Christmas
  3. Monday, December 26 – Day after Christmas (“Boxing Day”)
  4. Saturday, December 17 – Super Saturday
  5. Saturday, November 26 – Saturday after Black Friday
  6. Saturday, December 10 – Second Saturday in December
  7. Thursday, December 22 – Thursday before Christmas
  8. Saturday, December 3 – First Saturday in December
  9. Sunday, December 18 – Sunday before Christmas
  10. Wednesday, December 21 – Wednesday before Christmas
  1. Friday, November 25 – Black Friday
  2. Saturday, December 17 – Super Saturday
  3. Friday, December 23 – Friday before Christmas
  4. Saturday, December 10 – Second Saturday in December
  5. Saturday, November 26 – Saturday after Black Friday
  6. Monday, December 26 – Day after Christmas (“Boxing Day”)
  7. Sunday, December 18 – Sunday before Christmas
  8. Thursday, December 22 – Thursday before Christmas
  9. Wednesday, December 21 – Wednesday before Christmas
  10. Saturday, December 3 – First Saturday in December

Canada Results

Sensormatic Solutions predictions for the busiest shopping days in Canada were also aligned with the country’s peak shopping days this year:

Predicted 2022 Busiest Shopping Days in Canada included: Actual 2022 Busiest Shopping Days in the Canada included:
  1. Friday, November 25 – Black Friday
  2. Monday, December 26 – Boxing Day
  3. Saturday, November 26 – Saturday after Black Friday
  4. Saturday, December 17 – Super Saturday
  5. Friday, December 23 – Friday before Christmas
  1. Monday, December 26 – Boxing Day
  2. Friday, November 25 – Black Friday
  3. Saturday, November 26 – Saturday after Black Friday
  4. Tuesday, December 27
  5. Saturday, December 17 – Super Saturday

For more information on the 2022 holiday season, read Sensormatic Solutions:

For more Sensormatic Solutions insights use #SensormaticHolidays2022 to follow along on LinkedIn and Twitter.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information and follow @johnsoncontrols on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.

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© 2023 Johnson Controls.  All Rights Reserved. SENSORMATIC, SHOPPERTRAK, TRUEVUE and the product names listed above are trademarks and/or registered trademarks. Unauthorized use is strictly prohibited.

 

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