To make your shoppers happy, you've got to get to know them first. Here's how

June 06, 2023


Your best resource for delivering immersive experiences — both online and off

It's no secret that shoppers' behaviors and preferences are changing. We also know they demand personalized experiences across all their shopping channels. But what should those experiences be — and where do you even start?

With data.

Our suite of powerful shopper-focused solutions provides a comprehensive view of who your shoppers are, how they shop in your stores, and how they perceive the overall shopping experience.

  • Shopper and Associate Engagement measures if shoppers are interacting with associates and for how long.
  • Shopper Views uses anonymized facial analytics to help you understand shopper demographics, effectively target digital display content, measure associate engagement, and understand shopper satisfaction — giving you better insight into audience engagement, dwell time, and their degree of interaction with digital content on in-store screens.
  • Shopper Satisfaction gives shoppers an easy way to provide feedback on their experience and correlates this satisfaction with key metrics like staffing levels, conversion, average sales per shopper, and more.

And we're just scratching the surface! Want to learn more? Download our white paper, Creating Experiential Retail Along the Shopper Journey, or get in touch to start a conversation today.


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